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How to Use Your Shopping Bag
Payment Method
Promotion Codes
Sales Tax
RalphLauren.com Pricing Guarantee
   How to Use Your Shopping Bag

When you are shopping at RalphLauren.com and add an item to your bag, it is saved in your Shopping Bag. The Shopping Bag holds products you wish to purchase while you shop. Items you place in your Shopping Bag will remain there until you purchase them, remove them or move them to your Wish List. They will remain there even after you leave our site. However, those items placed in your Shopping Bag that go out of stock before you complete your purchase will automatically be removed from your Shopping Bag.

Your Wish List allows you to save items that you're thinking about buying. This feature saves your selections even after you leave our site, making it easy to relocate and purchase your favorite items in the future.

In order to move items from your Shopping Bag to your Wish List, you must sign in with your Account e-mail and password. Even if you leave the site and come back, you can access your Wish List, but only by signing in with your Account e-mail and password.

Items will remain in your Wish List until they are moved to your Shopping Bag or removed. Placing items in your Wish List does not guarantee availability.

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    Payment Method

Credit cards accepted:
  • American Express
  • Discover
  • MasterCard
  • Visa
Other forms of payment:
  • Online gift certificates
  • Ralph Lauren gift cards
  • PayPal
  • PayPal Credit
  • Credit Card Gift Cards*
We do not accept:
  • CODs
  • Layaway plan
  • Personal checks
  • Money orders
Important information about payment:

For your convenience, your credit card information can be stored in your RalphLauren.com account. This is secure information and cannot be accessed by anyone other than the account holder. For more information, see our Privacy Notice . For added security, your billing address at RalphLauren.com must exactly match the address on file at your credit card company. The processing of your order may be delayed if these addresses are different.

An authorization hold is placed on the card at the time of order placement, but your credit card will not be charged until your order ships. For orders which ship the same day as they are placed, the authorization hold may appear as a second charge. This hold is released from the account within 3-5 business days depending on your bank's specific policies. If you are using a debit or check card for payment, the funds will immediately be deducted from your account.

*Credit Card Gift Cards can only be redeemed for orders less than the full amount available on the gift card. Orders cannot be split between two forms of payment when using a Credit Card Gift Card.

  • Credit Card ID Number/ CCV
    This is a 3- or 4-digit number printed on your card required as an added safeguard for online purchases.
  • American Express
    4-digits; far right on the front of your card.
  • Visa or MasterCard
    3-digits; back of your card near the signature panel.

If your credit card does not show an ID Number, you are not required to enter one.

See PayPal FAQs
Sign up for PayPal now.

See PayPal Credit FAQs

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   Promotion Codes

Steps for redeeming a Promotional Code:
  1. Enter your Promotional Code on the Payment page or the Review Your Order page.
  2. Codes are case sensitive.
  3. Click "Apply."
If your Promotional Code qualifies, your deduction will be displayed in the payment summary. To enter more than one promotional code, enter each code individually in the promotional code box and click "APPLY". You may enter up to 2 promotional codes per order.

Please note that we reserve the right to cancel orders in the event that an unauthorized promotion code is used.

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   Sales Tax

Applicable sales tax will be included on all orders based on shipping address. Sales tax amount is estimated until order has shipped and shipping confirmation has been sent. We do not charge sales tax on the purchase of Gift Certificates; however, items paid for with Gift Certificates will be taxed.

The state and local governments require that we charge tax for items shipped to any state where Ralph Lauren has a physical presence (such as a store, warehouse or contact center).

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   RalphLauren.com Pricing Guarantee

If RalphLauren.com makes a permanent price reduction on a product featured on our web store, you may request reimbursement for the price difference within 10 days from the ship date. Price adjustments are accepted on items purchased at the full retail price only. Please note that promotional sales prices are not permanent price changes and are not included in this guarantee. Contact Customer Assistance at 888-475-7674 to request credit for a price difference.

We work hard to ensure the accuracy of pricing at RalphLauren.com, but despite our best efforts, pricing errors may occur. In the event that a product is listed at an incorrect price due to a typographical error, RalphLauren.com shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged.

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