If you have any questions or need help with your account, you may contact us to assist you.
Monday to Friday
8 AM to 12 AM ET
Saturday & Sunday
9 AM to 7:30 PM ET
We offer complimentary alterations on full-price men’s suits and Collection apparel in select Ralph Lauren stores. Click here [LINK] for a list of stores that offer these services. Customers must present a copy of their invoice to the store for alterations to be made. Alterations may take up to 10 days. Click here [LINK] to see available alterations and pricing schedule.
Complimentary alterations are made only on items purchased at full price (not on sale items). If you have purchased a men’s suit or women’s Collection item on sale and wish to have alterations made, you may visit any of the select Ralph Lauren stores that offer these services and pay an alterations fee.
If you have additional questions about alterations in our Ralph Lauren stores, contact a Customer Assistance representative at 888-475-7674 or email us at CustomerAssistance@RalphLauren.com.