Merchandise

How can I find out if you still make an item I’ve purchased in the past?

Please contact a Customer Assistance representative at 888-475-7674 for assistance in determining the availability of merchandise.

 

Can I get replacement buttons for my (shirt, blazer, coat)?

We do not offer replacement buttons; however, many of our products come with a spare button sewn to the inside of the garment.

 

How do I care for my purchase?

If you have a question about the proper care or fabric treatment of any of our items, please reference the item on our website, contact a Customer Assistance representative at 888-475-7674, or email us at CustomerAssistance@RalphLauren.com.

 

Is your merchandise manufactured in the USA?

Our merchandise is both imported and domestic in origin. Details about the manufacture of specific items can be found on RalphLauren.com.

 

Can I get an item purchased online altered at a Ralph Lauren store?

Yes, we offer complimentary alterations on full-price men's suits and Collection apparel in select Ralph Lauren stores.

If you have purchased a men's suit or women's Collection item on sale and wish to have alterations made, you may visit any of the select Ralph Lauren stores that offer this service and pay an alteration fee.

Customers must present a copy of their invoice to the store for alterations to be made. Alterations may take up 10 days.

If you have additional questions about alterations in our Ralph Lauren stores, contact a Customer Assistance representative at 888-475-7674 or email us at CustomerAssistance@RalphLauren.com.