If you have any questions or need help with your account, you may contact us to assist you.
Monday to Friday
8 AM to 12 AM ET
Saturday & Sunday
9 AM to 7:30 PM ET
Shipping rates are calculated according to shipping method.
Each address you instruct us to ship to, including gift-recipient addresses, is considered a separate order and is subject to applicable shipping charges.
Gift cards are shipped separately free of charge.
Ralph Lauren Lighting is shipped separately at an additional flat rate of $28 per lamp. Lamps will ship with the base and the shade as 2 separate packages.
Please note: If your order requires personalization, please order by 11 AM ET in order to ensure timely delivery.
When you choose the Economy delivery option, packages are delivered Monday through Saturday.
When you choose the Standard delivery option, packages are delivered Monday through Saturday from 9 AM to 8 PM to residential addresses.
Orders sent by 2-Business Day or Next Day shipping methods are delivered Monday through Friday from 8 AM to 4:30 PM. We recommend choosing 2-Business Day or Next Day delivery if you are shipping your package to a business address.
Orders placed with Saturday delivery will arrive Saturday if placed between 3:01 PM ET Thursday and 3 PM ET Friday. If an order is placed outside of these hours, it will be shipped via the Next Day delivery option. We do not recommend choosing Saturday delivery if you are placing your order outside of these hours.
You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.
Ralph Lauren gift cards and Ralph Lauren Lighting are not eligible for expedited shipping.
Delivery schedules are estimated. Actual delivery times may vary depending on shipping locations. When estimating package delivery time, please allow time for credit approval, address verification, and order processing.
We ship to more than 20 countries outside the US. For a complete list, click on the country selector next to Sign In at the top of any RalphLauren.com page. Additionally, there are Ralph Lauren stores all over the world. Use our store locator to find the one nearest you.