Choose from one of two easy options to start your return for items purchased on RalphLauren.com.

• Start a return or exchange with my order number and ZIP code
• Start a return or exchange through my account

Once you complete the few simple steps for the return, you’ll be provided with a pre-paid shipping label and several options to drop off your package, including thousands of UPS drop-off locations.

For items purchased at a US Ralph Lauren or Polo Ralph Lauren store, please visit our Store Returns page.

Orders placed using PayPal or Klarna cannot be returned to Ralph Lauren or Polo Ralph Lauren stores. PayPal or Klarna orders must be returned by mail via our online returns process, and are not eligible for exchanges.

Use Your Own Shipping Method/For International Customers:

The package should be taken to your postal carrier and mailed to the following address:

RL E-COMMERCE / RETURNS DEPARTMENT
201 NORTH PENDLETON STREET
HIGH POINT, NC 27260

This address can only be used to return items purchased at RalphLauren.com. If you would like to return items purchased elsewhere, please return the items to the original place of purchase or call us at 888-475-7674 and we will be happy to assist you.