Enjoy free shipping on orders made using a RalphLauren.com account. Enjoy free returns within 30 days of the order ship date. See our returns policy for details and exclusions. The free shipping offer is automatically applied at checkout after signing in to your account at RalphLauren.com or on The Ralph Lauren App. Orders typically arrive within five business days if placed by 3 PM ET (11 AM ET for orders containing customized items). Your estimated delivery date will be provided at checkout. Orders containing fragrances, rugs, or lighting and orders greater than 30 units are not eligible for Fast shipping. Regular charges will apply to all other shipping methods. Any philanthropic donations added at checkout do not count toward the minimum purchase amount. This offer has no cash value. This offer is not applicable to purchases being shipped internationally. Ralph Lauren reserves the right to end or modify any free shipping offers at any time.
How do I know if a Ralph Lauren product I’ve purchased is a counterfeit?
A counterfeit product is a fake or imitation made with the goal of tricking you into believing it is genuine. Counterfeit Ralph Lauren products are typically of poor quality and lack the details that make each Ralph Lauren product high quality.
How is Ralph Lauren addressing the issue of counterfeit luxury goods?
In order to maintain the reputation of our brand, we take every legal measure possible to stop counterfeiters, and the shops, websites, vendors, and flea markets that sell fake Ralph Lauren products. Ralph Lauren works with local and state enforcement in addition to US and foreign customs officials to try to prevent the sale of counterfeit goods.
What are the consequences of purchasing counterfeit merchandise?
The purchase of counterfeit merchandise supports its production, which eliminates tens of thousands of jobs held with legitimate businesses, jeopardizes fair wages and workplace safety, and negatively affects economic growth. In addition, counterfeit items may pose a health and safety risk to the consumer. The sale of counterfeit products has been linked to organized crime, drug trafficking, and support of terrorist organizations.
Where can I buy authentic Ralph Lauren merchandise?
Authentic Ralph Lauren merchandise can be purchased directly from a Ralph Lauren store, Ralph Lauren Factory store, RalphLauren.com, or approved retail stores, department stores, distributors, and websites. Ralph Lauren does not sell merchandise through other sources such as individuals, internet auctions, and flea markets. Merchandise presented by these sources as Ralph Lauren is likely to be counterfeit or stolen property.
Contact our Customer Assistance department at CustomerAssistance@RalphLauren.com or by phone at 888-475-7674 should you have any questions about authorized stores, distributors or websites.
Where can I report counterfeit Ralph Lauren merchandise?
If you have information about counterfeit Ralph Lauren merchandise, please contact us via email at RL-Counterfeits@ralphlauren.com or by phone at 888-475-7674.