START YOUR FREE ONLINE RETURN

Choose from one of two easy options to start your return.

Once you complete the few simple steps for the return, you’ll be provided with a pre-paid shipping label and several options to drop off your package, including thousands of UPS drop-off locations.

 

OUR RETURN POLICY

We want you to be entirely satisfied with your RalphLauren.com purchase. If you are not, we will gladly accept the return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice for online orders, or purchase information from your printed store receipt, within 30 days of order shipment date (excluding watches, which must be returned within 10 days of the order shipment date).

Customers who placed orders may return item(s) within 30 days of the order shipment date or in-store purchase date.

Watches must be in perfect condition, with all protective materials, tags, and stickers attached. To return watches, please call 877-639-7934. Enjoy free returns within 10 days of shipping date for watches and watch straps.

Please allow up to three weeks for us to receive and process your return. You will receive an email notification upon the completion of return processing.

 

TIMING FOR A RETURN

To receive your refund to your original method of payment, your online return must be returned within 30 days of the order shipment date.

Within 30 Days

Full-Price Items
Sale Items
Gifts You Received

The following items cannot be returned:

Cannot Return

Personalized Items
Gift Boxes
Home Lighting

 

Watches

Watches must be in perfect condition, with all protective materials, tags, and stickers attached. To return watches, please call 877-639-7934.

Enjoy free returns within 10 days of shipping date for watches and watch straps