Enjoy free shipping on orders made using a RalphLauren.com account. Enjoy free returns within 30 days of the order ship date. See our returns policy for details and exclusions. The free shipping offer is automatically applied at checkout after signing in to your account at RalphLauren.com or on The Ralph Lauren App. Orders typically arrive within five business days if placed by 3 PM ET (11 AM ET for orders containing customized items). Your estimated delivery date will be provided at checkout. Orders containing fragrances, rugs, or lighting and orders greater than 30 units are not eligible for Fast shipping. Regular charges will apply to all other shipping methods. Any philanthropic donations added at checkout do not count toward the minimum purchase amount. This offer has no cash value. This offer is not applicable to purchases being shipped internationally. Ralph Lauren reserves the right to end or modify any free shipping offers at any time.
Choose from one of two easy options to start your return for items purchased on RalphLauren.com.
- Start a return or exchange with my order number and ZIP code
- Start a return or exchange through my account
Once you complete the few simple steps for the return, you’ll be provided with a pre-paid shipping label and several options to drop off your package, including thousands of UPS drop-off locations.
For items purchased at a US Ralph Lauren or Polo Ralph Lauren store, please visit our Store Returns page.
Orders placed using PayPal or Klarna cannot be returned to Ralph Lauren or Polo Ralph Lauren stores. PayPal or Klarna orders must be returned by mail via our online returns process, and are not eligible for exchanges.
Use Your Own Shipping Method/For International Customers:
The package should be taken to your postal carrier and mailed to the following address:
RL E-COMMERCE / RETURNS DEPARTMENT 201 NORTH PENDLETON STREET HIGH POINT, NC 27260
This address can only be used to return items purchased at RalphLauren.com. If you would like to return items purchased elsewhere, please return the items to the original place of purchase or call us at 888-475-7674 and we will be happy to assist you.