If you have any questions or need help with your account, you may contact us to assist you.
Monday to Friday
8 AM to 12 AM ET
Saturday & Sunday
9 AM to 7:30 PM ET
Online gift certificates
Ralph Lauren gift cards
Credit Card gift cards*
For your convenience, your credit card information can be stored in your RalphLauren.com account. This is secure information and cannot be accessed by anyone other than the account holder. For more information, see our Privacy Notice. For added security, your billing address at RalphLauren.com must exactly match the address on file at your credit card company. The processing of your order may be delayed if these addresses are different.
An authorization hold is placed on the card at the time of order placement, but your credit card will not be charged until your order ships. For orders that ship the same day as they are placed, the authorization hold may appear as a second charge. This hold is released from the account within 3–5 business days depending on your bank’s specific policies. If you are using a debit or check card for payment, the funds will immediately be deducted from your account.
*Credit Card gift cards can only be redeemed for orders less than the full amount available on the gift card. Orders cannot be split between two forms of payment when using a Credit Card gift card.
This is a 3- or 4-digit number printed on your card required as an added safeguard for online purchases.
4 digits; far right on the front of your card.
Visa or MasterCard
3 digits; back of your card near the signature panel.
If your credit card does not show an ID Number, you are not required to enter one.
See PayPal FAQs
Sign Up for PayPal Now
See PayPal Credit FAQs