Making a Return

STEP 1

Complete the form.

STEP 2

Pack the box.

STEP 3

Drop it off.

 

MAKING A RETURN BY MAIL

Option 1: Use the postage-paid return label

Complete the return form and include it with your return

Affix the return label to your box

Leave your package where you normally leave outgoing mail or take it to your local post office

Please allow up to two weeks for us to receive and process your return. Return tracking information will be available up to three days after mailing. You will receive an email once your return is processed.

If you have lost or misplaced your return label, print a new one using your order number and billing zip code. If you need further assistance, please call us at 888-475-7674 or email us at CustomerAssistance@RalphLauren.com. 

Option 2: Pay the return postage yourself

The package should be taken to your postal carrier and mailed to the following address:

RL E-COMMERCE / RETURNS DEPARTMENT 

201 NORTH PENDLETON STREET 

HIGH POINT, NC 27260

This address can only be used to return items purchased at RalphLauren.com. If you would like to return items purchased elsewhere, please return the items to the original place of purchase or call us at 888-475-7674 and we will be happy to assist you.

 

MAKING A RETURN TO ANY OF OUR DOMESTIC U.S. RALPH LAUREN STORES

For expedited service, we encourage you to make your return by mail using the postage-paid return label provided with your original package. All of our stores, excluding outlet stores, accept returns; however, they must be shipped to our warehouse before they can be credited.

All returns must conform to the guidelines of our Return policy and must be accompanied by the original invoice.